Shipping policy

At Dree Active, we aim to deliver your order as efficiently and transparently as possible. Please read our shipping policy carefully before placing an order.

Order Processing Times

All orders are processed within 1–3 business days (excluding weekends and UK public holidays).

  • Orders placed after 5:00pm (GMT) will be processed the next business day.

  • During high-demand periods (launches, promotions, holidays), processing times may be slightly longer.

Once your order has been processed, you will receive a shipping confirmation email with tracking details.

Domestic Shipping (UK)

We currently ship to addresses within the United Kingdom.

Shipping options:

  • Standard Shipping: 2–4 business days

  • Express Shipping (if available at checkout): 1–2 business days

Please note:

  • We do not deliver to PO Boxes.

  • Delivery times are estimates and may vary due to courier delays or external factors.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location.

  • Shipping method selected.

We may occasionally offer free shipping promotions or free shipping on orders over a certain value. Any applicable offers will be clearly communicated on our website.

Order Tracking

Once your order has shipped, you will receive an email with:

  • Your tracking number

  • A link to track your delivery

If you do not receive your tracking email within 5 business days of placing your order, please contact us at support@dreeactive.com.

Returns, Changes & Cancellations

  • Orders cannot be modified or cancelled once they have been processed.

  • If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

  • Returns are handled in accordance with our Returns Policy, which can be found on our website.

Lost or Delayed Orders

If your order appears lost or significantly delayed:

  • Contact us at support@dreeactive.com with your order number

  • We will work with the courier to investigate the issue

Dree Active is not responsible for delays caused by:

  • Courier disruptions

  • Customs inspections

  • Weather conditions

  • Incorrect or incomplete shipping addresses

Service Interruptions

Shipping times may be impacted during:

  • Product launches

  • Sales periods

  • Public holidays

  • Unforeseen courier disruptions

We will always communicate any known delays via our website or email.

Contact Us

If you have any questions regarding shipping, please contact: support@dreeactive.com

Dree Active
Strength in Every Step.